Relationships are important not only in our personal lives but also in business. If you don’t like the seller, then most likely you will not make a deal with him. If you liked the seller and showed you due attention, then you may be ready to pay a little more for this product. Relationship management is a strategy in which an organization maintains an ongoing level of engagement with its audience. This management can occur between a business and its customers (business to consumer B2C) or between a business and other businesses (business to business B2B). Relationship management involves strategies to build client support for a business and its offerings, and increase brand loyalty. A business may hire a relationship manager to oversee relationship building or it may combine this function with another marketing or human-resources role. Building a relationship with clients yields rewards for all parties. Consumers who feel that a company is responsive to their needs likely will continue to use that company’s products and services. A company’s reputation for responsiveness and generous post-sales involvement can often stimulate new sales. Maintaining communication with consumers lets a company identify potential problems before they come to a costly head. Ongoing marketing is critical to a business, as it is more costly to acquire a new customer than it is to maintain a current customer. Marketing helps a business to gauge consumers’ interests and needs, and develop campaigns to maintain loyalty. If you are constantly in touch with your client, then most likely he will buy goods from your company again.
The Relationship Template consists of four professional slides. The first slide gives you the opportunity to introduce your customer interaction system. This slide will primarily be useful to customer service professionals. You can use this slide to build relationships and responsibilities for each employee in the department and identify the clients they are responsible for. The second slide contains an example of a bad customer experience. If necessary, you can easily change the text for each block and use a copy of this slide to compare the situation before and after implementing your communication improvement strategy. The last slide gives you the opportunity to describe the four main stages for building relationships within the company – manpower planning, recruitment, onboarding, team members. This slide will be useful for HR managers. For example, you can use this slide to describe the main stages of talent pool development. The Relationship Template will also be useful for psychologists. Also, this template can be used by business coaches and teachers. Project managers and team leaders can use this template to prepare to meet with their teams. Also, this template will be useful for social workers. Relationship Template will take its rightful place in your collection of professional presentations.